_Annual Report 2025 Final - Flipbook - Page 31
Customer Involvement
Resident Scrutiny Panel
56
Resident Attendees
Recommendations from the group:
Review re-let standard for gardens as customers
have not been satisfied with the quality of the
garden.
Promoting more of what bdht does in the
community
Focus Groups
22
People attended a
focus group
We held a focus group about how bdht manage
anti-social behaviour. Following feedback we
are planning on holding some workshops out in
the community to discuss ASB and how we can
improve on our services.
