_Annual Report 2025 Final - Flipbook - Page 28
Customer Involvement
Thank you to everyone who has been involved with our customer engagement groups
Involving customers is at the
heart of bdht. We offer lots of
different ways to give feedback
from our customers.
Surveys
Grounds Maintenance
Inspectors
Meet Amanda who
oversees all our customer
engagement groups.
Read and
Review Group
Resident Scrutiny Panel
Focus Groups
We are always looking
for people to join in
these activities, scan
this QR code for more
information
Cleaning Inspectors
Mystery Shopping
Community
Walkabouts
