_Annual Report 2025 Final - Flipbook - Page 14
Communities
Satisfaction
with handling of
ASB cases
50.2%
*Anti-Social Behaviour (ASB)
Number of
ASB Cases
117
Number of ASB
Cases per 1000
homes
< Tenant’s fence had blown down. Less than 24 hours
Welfare
Concerns
Chris
went to see
them, he was most impressed. Chris was
a delightful young man, charming well manored and
respectful . He has the upmost respect for Chris and bdht.
Thanks for the help and support =
< I have moved in a year ago and would like to say
Welfare Concerns
thanks to Anne, you have been a brilliant housing
officer. =
28.6
Number of Hate
Crime Cases per
1000 homes
0.7
Here are examples of the type of cases the team manage
Hate crime
Supporting new tenants
General ASB
General tenancy support & advice
Safeguarding
Neighbour disputes
Reports of drugs
Noise complaints
Dog fouling in communal areas
Domestic abuse
Abandoned property
